phbet1 Privacy Policy

1. Introduction

phbet1 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information, and we take that responsibility seriously. This Privacy Policy applies to all personal data collected through the phbet1 website at phbet1.net, the phbet1 mobile application, and any related services, features, or communications provided by phbet1.

This policy should be read together with the phbet1 Terms & Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between you and phbet1. Capitalised terms not defined in this policy have the meanings given to them in the Terms & Conditions.

If you have any questions about how phbet1 handles your personal data, or if you wish to exercise any of your data privacy rights, please contact our Data Protection Officer using the details provided in Section 15 of this policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, phbet1 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the phbet1 platform. As the PIC, phbet1 determines the purposes and means of processing your personal information.

phbet1 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and for handling data subject requests. Contact details for the DPO are provided in Section 15 of this policy.

3. Personal Data We Collect

phbet1 collects the following categories of personal data from players and platform visitors:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — players must be 21 or older)
• Gender
• Philippine mobile number
• Email address
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence, UMID)
• Proof of address documents
• Selfie or facial image for identity verification purposes
• Proof of payment method ownership

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account details for BPI, BDO, or Metrobank)
• Account balance history
• Bonus and promotional transaction records

3.4 Gaming & Behavioural Data

• Game history, bet records, and wagering activity
• Session duration and login timestamps
• Responsible gaming settings and self-exclusion records
• Customer support interaction records

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform usage analytics and clickstream data

4. How We Collect Your Data

phbet1 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the phbet1 platform.
• From third-party service providers — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, and fraud detection services, where necessary to operate the platform and comply with legal obligations.
• From regulatory authorities — where required by law, phbet1 may receive information from PAGCOR or other Philippine government agencies in connection with regulatory compliance or investigations.

5. How We Use Your Personal Data

phbet1 uses the personal data we collect for the following purposes:

phbet1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

6. Legal Basis for Processing

phbet1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform our obligations under the phbet1 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing is required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (RA 9160), PAGCOR regulations, and the Data Privacy Act itself.
• Legitimate interests — processing is necessary for phbet1's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — for certain processing activities, such as sending promotional communications, phbet1 will rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing & Disclosure

phbet1 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers — third-party KYC and age verification service providers engaged by phbet1 to verify player identities in compliance with regulatory requirements.
• Fraud prevention and security providers — service providers that assist phbet1 in detecting and preventing fraudulent activity, money laundering, and other illegal conduct.
• IT and hosting providers — cloud infrastructure and data hosting providers that store and process data on phbet1's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or court order.
• Professional advisers — lawyers, auditors, and other professional advisers engaged by phbet1, subject to professional confidentiality obligations.

All third-party service providers engaged by phbet1 are required to process personal data only in accordance with phbet1's instructions and applicable Philippine data privacy law. phbet1 does not permit third-party service providers to use your personal data for their own purposes.

8. Data Retention

phbet1 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and registration data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and anti-money laundering requirements.
• KYC and identity verification documents — retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, as required by the Anti-Money Laundering Act.
• Financial and transaction records — retained for a minimum of five (5) years following the date of the transaction.
• Gaming and behavioural data — retained for the duration of your account and for up to two (2) years following account closure.
• Customer support records — retained for up to three (3) years following the resolution of the relevant support interaction.
• Technical and device data — retained for up to twelve (12) months from the date of collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with phbet1's data disposal procedures.

9. Cookies & Tracking Technologies

phbet1 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies — essential for the platform to function. These include session authentication cookies and security tokens. These cookies cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming limits you have set.
• Analytics cookies — used to collect anonymised data about how players use the phbet1 platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies — used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phbet1 platform. phbet1 does not use third-party advertising or retargeting cookies.

10. Data Security

phbet1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phbet1 platform.
• Encryption of sensitive data at rest, including KYC documents and financial records.
• Role-based access controls limiting access to personal data to authorised personnel only.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phbet1 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

11. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by phbet1:

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. phbet1 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

Please note that certain rights are subject to limitations under applicable law. For example, phbet1 may be unable to delete data that we are legally required to retain under the Anti-Money Laundering Act or PAGCOR regulations.

12. Children's Privacy

The phbet1 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. phbet1 does not knowingly collect personal data from individuals under the age of 21.

If phbet1 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and handle any associated funds in accordance with applicable regulations. If you believe that a minor has registered an account on phbet1, please contact our support team immediately via live chat.

13. Cross-Border Data Transfers

In the course of operating the phbet1 platform, your personal data may be transferred to and processed in countries other than the Philippines, for example where phbet1's technology infrastructure providers or game suppliers are located outside the Philippines.

Where such cross-border transfers occur, phbet1 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Data Privacy Act of 2012. phbet1 will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

14. Updates to This Privacy Policy

phbet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phbet1 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how phbet1 protects your personal data. Your continued use of the phbet1 platform following the publication of any changes constitutes your acknowledgement of the updated policy.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way phbet1 handles your personal data, please contact our Data Protection Officer (DPO). The DPO is responsible for ensuring phbet1's compliance with the Data Privacy Act of 2012 and for handling all data subject requests.

You may contact the phbet1 Data Protection Officer by email at:

If you are not satisfied with phbet1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

For responsible gaming support, deposit limits, or self-exclusion requests, please visit our Responsible Gaming page or contact our support team via live chat.